Request logged
Your request landed on the service desk
We have it. Here is what happens next and roughly when to expect a reply.
Received Being reviewed Demo not booked yet
What happens now
A real person reads your message, usually within a few hours and always within one business day. If you asked for a demo we will suggest two times and build a demo shop with an inspection template that matches your bay count before we call. If you asked for a quote for more than one location, expect a short set of questions about how your stores are organized first.
Nothing else is required from you right now. If you want to get a head start, have one recent repair order handy, ideally one where the customer declined something you knew was needed. That single ticket makes the walkthrough far more useful than any slide.
While you wait
Two pages worth a look before we speak:
- How an inspection runs, the four steps from the toolbox to a signed approval.
- Plans and pricing, so the money conversation is already out of the way.
If something urgent comes up before we reply, write straight to jimenezjulien42@gmail.com and put your shop name in the subject line.